Webinar | Apr. 14, 2024

Closed-Loop Automation with UMBOSS and Symphonica

Did you miss our joint Closed-Loop Automation “Sell More and Solve Network Issues Faster” webinar with Intraway? No worries!

Learn how Symphonica and UMBOSS help grow your business, increase customer satisfaction and reduce costs by triggering upsell processes and initiating the provisioning process, ticketing, and service actions based on a faulty device parameter.

Speakers:
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Mark Abolafia

Senior Business/Tech Leader, Intraway

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Domagoj Mikac

CTO, UMBOSS

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Santiago Gonzalez

Senior Solution Architect, Intraway

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Gaston Pouquette Siri

Solution Architect, Intraway

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Dawn Habijan

Tech writer

Watch the entire webinar

Our experts illustrate two use cases:

  • The first shows how one could trigger an upsell process for a customer using a link above a specified utilization for a long time period.
  • The second use case, more tuned to field service activities, demonstrates the initiation of a provisioning process, ticketing, and service actions based on a faulty device parameter.
  • Plus you’ll find out how the interaction of Resource and Service Assurance with the Service Order Management platform creates real value for your telecom business.


Interested in discovering more?

We can spend hundreds of pages describing UMBOSS, but the best way is to experience it through a demo.

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