UMBOSS modules

Event and Fault Management

Consolidate events and alarms from all your domains and manage the health of your whole ICT infrastructure from a single place.

What’s happening in your event and fault management?

When each ICT department has its own NMS or element manager, a faulty condition will generate many alarms that seem unrelated. Without proper context of alarms, you have no hope of figuring out what is wrong, and remediation might take hours instead of seconds.

Dealing with multiple unrelated alarm dashboards ?


Organize alarm dashboards the way you like and correlate alarms from different domains on single or multiple dashboards.

Unable to correlate alarm across domains


Correlate alarms across domains to describe complex alarm configuration with only one meaningful alarm.

Locating alarms is mission impossible


Enable alarm enrichment to learn all about alarm’s origin and retrieve all data needed for troubleshooting.

Consolidated alarm history is a challenge


Forensics is easy when all past alarms are in one place, and ICT domains do not hinder the process.

Alarms managed in different monitoring systems


Acknowledge alarms, change severity and priority, update alarm journal, access knowledge database all from one place and for all alarms.

Events data lack consolidation


Events are sources of alarms and consolidating them across all domains helps manage your system efficiently.

Our solution

Umbrella event and fault management, done right!


Any collector, any vendor, any domains

UMBOSS architecture allows for the consolidation of events and alarms from all domains, such as the mobile network, fixed core and access network, corporate communication network, data center, etc. Data is received from any number of NMSs and element managers provided by any vendor.


Single dashboard and management of all alarms

All alarms are accessed through a single alarm dashboard with configurable filters and views, along with a unified alarm management toolset that provides functions such as acknowledgment, changing severity and priority, journaling, accessing the knowledge database, assignment, manual action activation, and many others.


Advanced alarm management functions

The alarm processing engine provides filtering, aggregation, enrichment, cross-domain correlations, root-cause analysis (RCA), flapping detection, notifications, suppression, maintenance window, and many other functions.


Context achieved by enrichment

The alarm enrichment mechanism automatically adds resource inventory information, customer data, location, contacts, knowledge database entries, or any other technical or administrative data available in external IT, BSS, or OSS systems through integration points.


Situation awareness across domains

Since all alarms are consolidated in one place, cross-domain correlation, root-cause analysis, and other functions allow engineers to be informed about the overall situation. The data can be displayed in the context of devices, topologies, locations, or logical schemes.


Assurance processes triggered when needed

UMBOSS is an assurance product with the inherent capability to initiate external assurance processes. Any faulty condition can be detected, and appropriate action can be initiated with the help of UMBOSS's Automation module. The Performance Management module will trigger an alarm for any threshold violation or detected anomaly.


Key benefits of the Event and Fault Management module

All alarms in one dashboard

Network and IT engineers manage alarms in one tool thus saving time compared to situations with several unrelated monitoring tools.

Faults localized and isolated

Enrichment enables fast automatic fault localization, while RCA and cross-domain correlation ensure rapid fault isolation and swift response to any issue.

Unified alarm management

Fault management administration and management of alarms is done through a unified user interface.

Visibility across domains

The umbrella approach combines alarms from various networks and platforms, detecting issues across multiple domains seamlessly.

Visibility of impacted customers and services

Alarms are automatically associated with customers and their services in case the affected devices or functions are associated with them.

What our
clients say

The excellence of the data center and corporate communication services we provide is of paramount importance. With UMBOSS, we have consolidated and streamlined our assurance processes, both in the core and access network, as well as in the data center.

Vladimir Olujić

CTO Databox

Making sure that our manufacturing processes run smoothly is a critical aspect of our daily operations. UMBOSS provides us with an umbrella view of our network and IT infrastructure’s health and allows us to react promptly and assure that all IT services work well.

Zoran Ljubić

IT Director, NEXE Grupa

Our B2B customers are a key focus area within our telecom. Assuring the technical excellence of the services we provide is a distinguishing factor for us. UMBOSS is the key technical component that helps us achieve our goals.

Mario Klarić

Head of Operations Support Systems at A1 Hrvatska d.o.o.

Our partners

Partnerships that continuously create new value for end customers.

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Interested in discovering more?

You can read all you want about UMBOSS, but the best way is to experience it through a demo.