UMBOSS modules


Closed-loop automations. Autonomous assurance. Any action.

Must every remediation be executed manually? Too slow, too stressful.

One reason why working in a NOC is stressful is the need to pay attention to every alarm and react manually. Automation is a must to alleviate the burden, reduce turnover, and respond to problems much faster.

Applying remedies is too slow


If every remediation must be executed manually, things become too slow and stressful, leading to a deterioration in operational efficiency.

Don't have enough staff in the NOC to handle it all


When even simple fixes must be done manually, you often find yourself short-handed and struggle to prioritize effectively.

Manual interaction with ticketing is a pain


Manual ticket manipulation in external ticketing systems is slow and error-prone when things get messy in the NOC.

Unable to confirm whether a manual action fixed it?


Knowing when an external remediation process resulted in fixing the problem can be difficult. Something must assist you with this.

Wrong remedies applied too often?


Remediation is prone to many errors, and you need to ensure the right remedy is applied to the right issues.

Records of executed actions are missing


With so many actions being performed, it is difficult to know what has been done and why. Any analysis and optimization become impossible.

Our solution

Automation module facilitates closed-loop automation. Autonomous assurance is the way to go.


Any automation action is possible

The Automation module can activate a wide range of external actions, such as simple remediation interface shut/no-shut scripts, any diagnostic scripts like interface time-domain reflectometry, opening a ticket in an external system, starting a process in work order management, CRM in a closed-loop fashion, and many others.


Triggered by configurable situational criteria

The automation job execution criteria are configured through the UMBOSS administration GUI. It starts when a condition is met or cleared, allowing you to trigger automations in an unlimited number of ways, all depending on your operational needs.


Manual action activation

Any predefined external automated action can be triggered manually from the UMBOSS Portal to enforce manual troubleshooting. Together with tools provided by the Portal, UMBOSS becomes a great asset for fixing problems fast and efficiently.


Complete action log

When UMBOSS manages faulty conditions for you while you are absent, you still know precisely which actions were triggered automatically and the resulting outcomes. Failed action executions help streamline predefined remediation and other jobs.


Nesting actions for complex automations

When making automated decisions about which action to execute, it takes several steps, such as combining alarm correlations and the output of diagnostic scripts. The Automation module integrates the data, makes decisions, and executes exactly what is needed.


API that enables your own action scripting

You are not UMBOSS-locked. With a well-defined external scripting API, you alone can create the automations you need, in any programming language.


Key benefits of the Automation module

All automations are meticulously documented, ensuring that engineers have complete awareness and control over both autonomously and manually triggered actions.

Automation enables the execution of intricate remediation procedures effortlessly, all via the intuitive UMBOSS GUI.

Fast diagnostic procedures

UMBOSS facilitates a deeper understanding of faulty conditions through automation, serving as the essential tool for making informed choices during troubleshooting.

Closed-loop automation

With the Automation module, UMBOSS automatically initiates closed-loop processes for typical scenarios established over time.

Autonomous assurance

UMBOSS leverages any alarm correlation rule to autonomously trigger external remediation actions, significantly expediting problem detection and resolution.

Automation track record

All automations are meticulously documented, ensuring that engineers have complete awareness and control over both autonomously and manually triggered actions.

What our
clients say

The excellence of the data center and corporate communication services we provide is of paramount importance. With UMBOSS, we have consolidated and streamlined our assurance processes, both in the core and access network, as well as in the data center.

Vladimir Olujić

CTO Databox

Our B2B customers are a key focus area within our telecom. Assuring the technical excellence of the services we provide is a distinguishing factor for us. UMBOSS is the key technical component that helps us achieve our goals.

Mario Klarić

Head of Operations Support Systems at A1 Hrvatska d.o.o.

Making sure that our manufacturing processes run smoothly is a critical aspect of our daily operations. UMBOSS provides us with an umbrella view of our network and IT infrastructure’s health and allows us to react promptly and assure that all IT services work well.

Zoran Ljubić

IT Director, NEXE Grupa

Our partners

Partnerships that continuously create new value for end customers.

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Interested in discovering more?

You can read all you want about UMBOSS, but the best way is to experience it through a demo.